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Thursday, October 29, 2026Oct 29

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Tips on how to avoid delivery scams

Closeup young man hands holding credit card and using cell, smart phone for online shopping or reporting lost card, fraudulent transaction fraud tile phone scam / Getty Images
Closeup young man hands holding credit card and using cell, smart phone for online shopping or reporting lost card, fraudulent transaction fraud tile phone scam / Getty Images Closeup young man hands holding credit card and using cell, smart phone for online shopping or reporting lost card, fraudulent transaction fraud tile phone scam / Getty Images

Q: I have just become a victim of a text scam resulting in ID theft. What advice may BBB provide on this current scam?

A: Some consumers have recently been getting text messages that say a major delivery carrier needs them to “update delivery preferences” on a package by clicking on a link. The problem? The text is a scam, and the link results in theft of personal information.

Most consumers love the convenience of making purchases online and having them shipped straight to their doorstep. But with millions of packages delivered each year, con artists and thieves have developed many ways to steal from shoppers. Fortunately, there are also many ways to protect yourself from their shady tactics.

Popular Delivery Scams

Delivery scams and theft are particularly prevalent during the holidays, but currently as consumers are shopping online during the coronavirus pandemic. More packages are being shipped year-round. Scammers are hoping shoppers are busy or distracted and will act without thinking.