EPB is warning customers about scam calls that may appear to originate from an EPB phone number starting with “423-648.”
These scammers are directing recipients to dangerous websites or request that they share sensitive information.
“EPB will never cold call customers to ask for personal information or direct you to a website,” a news release from EPB said. “If you receive any suspicious calls or emails, please hang up and dial EPB directly at 423-648-1372.”
The release added that “real EPB employees are always glad for you to verify their identity, so please don’t hesitate to follow this procedure.”
Here’s what you should know: