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Tuesday, November 10, 2026Nov 10

Chattanooga officials say they’re already using AI to improve city services

Staff photo by Seth Carpenter / Chattanooga Mayor Tim Kelly, middle, speaks with Angie Cooper, left, Heartland Forward president, and Miriam Vogel, EqualAI president and CEO, at a forum on AI hosted by EqualAI and Heartland Forward at the Mountain City Club on Nov. 12, 2025.
Staff photo by Seth Carpenter / Chattanooga Mayor Tim Kelly, middle, speaks with Angie Cooper, left, Heartland Forward president, and Miriam Vogel, EqualAI president and CEO, at a forum on AI hosted by EqualAI and Heartland Forward at the Mountain City Club on Nov. 12, 2025. Staff photo by Seth Carpenter / Chattanooga Mayor Tim Kelly, middle, speaks with Angie Cooper, left, Heartland Forward president, and Miriam Vogel, EqualAI president and CEO, at a forum on AI hosted by EqualAI and Heartland Forward at the Mountain City Club on Nov. 12, 2025.

Monitoring for leaks in Chattanooga’s combined sewer and wastewater system. Developing easy ways to summarize complex city codes and ordinances. Figuring out how to resolve congestion and improving pedestrian safety on busy roadways.

Hoping to harness technology that advocates say is already becoming a prevalent part of modern life, Chattanooga officials are working on ways to integrate artificial intelligence into city services, although some of those goals haven’t yet reached fruition.

“It allows us to make better decisions faster,” Mayor Tim Kelly said during a panel discussion Wednesday morning. “We’re overworked as it is in government, right? I look at the city as a 2,600-employee service delivery organization.”

Kelly and the city’s chief information officer, Jerele Neeld, joined leaders from a handful of organizations at the Mountain City Club to discuss the responsible adoption of AI.

(READ MORE: How a Chattanooga electrical company is building the AI internet)