Jim WinsettQ: I am looking forward to Halloween, but have yet to find a costume to wear, buy candy, and set up the decorations. I plan to go shopping this weekend for my items, but does the BBB have any tips to keep in mind while I go Halloween shopping?
A: Once upon a time, Halloween was a day for pint-sized, candy-seeking witches and goblins. Today it is one of the biggest holidays of the year for children and adults alike. Research by the National Retail Federation revealed that 74 percent of adults plan to celebrate Halloween or participate in Halloween activities this year. Consumer spending on Halloween merchandise is predicted to reach $7.4 billion in 2014, with $2.63 billion projected to be spent on costumes alone (including adult, children’s and pet costumes).
The Better Business Bureau advises consumers looking for that perfect Halloween costume to ask lots of questions when shopping at seasonal/temporary stores or online retailers. In 2013, there were 1,705 pop up temporary retail stores marketing Halloween items. Complaints about late delivery, poor quality and difficulty obtaining refunds for Halloween costumes and merchandise are common at the BBB. It may seem like you are getting a great deal, but it is important to research the company and its policies before making the purchase. Otherwise, you may find yourself without a costume or disputing a charge on your credit card.
The BBB offers consumers these tips when looking to buy Halloween merchandise:
* Research the company. Look for full contact information on the seller’s web site, including a phone number, e-mail address, and a street address. Always check out the company on www.bbb.org before doing business.