Are food and beverage delivery phone apps such as UberEats, DoorDash and GrubHub actually helping America’s struggling-to-stay-alive restaurants?
For Max Poppel at Flying Squirrel and Jake Raulston at Naked River Brewery, using Dinner Delivered, a local service is the better option for several reasons.
“They’re local, competitively priced and their customer service is stellar,” Poppel said. “Plus, when I call, I talk to a real person right away.”
Raulston said the same thing.
“They are absolutely fantastic. I feel like some of the others, and I won’t name names, are complete scams. At least for us they were. Maybe it works for some of the bigger chains. We don’t have the big profit margins. We don’t even have a freezer. Everything is fresh.”