Olivia Ortiz was elated when the U.S. Department of Education contacted her in June of 2013 to tell her it was opening an investigation into her complaint that the University of Chicago had mishandled her sexual assault case.
A junior at the time, she had run out of options on campus after a dean decided against an investigation and instead recommended an informal mediation between her and a student she said had assaulted her in the spring of her freshman year.
Finally, Ortiz said, she felt someone was on her side.
Two years later, Ortiz is still waiting.
The reason: a burgeoning backlog at the education department that advocates say is leaving victims to languish longer without resolution, and could discourage others from coming forward at all.
