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Wednesday, November 11, 2026Nov 11

Dear Abby: Apartment employee has made life terrifying for tenant

Dear Abby can help. / Getty Images
Dear Abby can help. / Getty Images Dear Abby can help. / Getty Images

DEAR ABBY: I live in an apartment building. I am quiet and keep to myself. There’s a concierge here who is incredibly nosy. When I pick up my package, she asks, “So what’s in the package?” as if I’m doing something nefarious. She’s also a terrible gossip and a liar.

At the front desk, as well as to management, she has accused me of doing things that never happened — sexual impropriety, drug and tobacco use, etc. I started receiving strange, unsigned text messages with the same accusations. I can usually recognize who contacts me. My contact information was available in the office.

This woman recently accessed my apartment using a master key. Fortunately, I was home at the time. She was fired, but she was back last weekend. Our manager said she is here “temporarily” until he can find a replacement. There are multiple copies of these keys out there, and I no longer feel safe in my own home. What would you do if you were me? — INVADED IN GEORGIA

DEAR INVADED: Document all the incidents that have happened. If they continue, write down the time and date they occur. This will prove beneficial should you need to escalate the matter. That the manager rehired a fired employee because of a staff shortage is disappointing. (It shouldn’t have happened, and there are better ways of augmenting staff needs.)

Because your manager has been unresponsive, reach out to the property owner or management company and report what has been going on. If that isn’t effective, report the matter to the police. Your safety and well-being must come first.