According to reports, more than 50% of us returned a gift from the 2023 holiday season. Clothing topped the list, with home decor following close behind.
Returning holiday gifts can sometimes be trickier than explaining to your aunt why you re-gifted her singing fish clock — especially since stores don’t have to offer a policy to accept your returns unless something’s broken or was misrepresented.
Many stores do offer return and exchange policies, but details usually vary, so be sure to brush up on these guidelines from your Better Business Bureau before you set out on your return adventure. That way, you can dodge frustration and keep that unwanted item from becoming a permanent resident in your closet!
Get to know store policies. There’s no requirement for a business to post their return policy, so if you don’t see one, ask for details and ideally get the information in writing. Keep in mind that brick and mortar stores may have different return policies than their online sites.
Also, be sure you fully understand what, if anything, is required for a return or exchange before you head out.