Consumer ReportsSurvey scores
Internet serviceEPB 92Charter/Spectrum fiber 65AT&T U-verse fiber 63Comcast/Xfinity cable 54TV serviceEPB 89AT&T U-verse fiber 63Charter cable 58Comcast/Xfinity cable 55Source: Consumer Reports
EPB ranked as the best utility in America for consumer satisfaction with its TV and internet service, according to surveys done by more than 172,000 subscribers of Consumer Reports magazine reporting on their experience with home internet, pay TV and telephone service.
The city-owned electric utility, which expanded into telecommunications a decade ago, scored a 92 from Consumer Reports' readers for its internet service. EPB boasted a "better" ranking - the highest available - for value, reliability and speed.
By comparison, Charter/Spectrum fiber scored 65, AT&T U-verse fiber scored 63 and Comcast/Xfinity cable scored a 54.
In TV service, EPB had a score of 89, compared to 63 for AT&T U-verse's fiber, 58 for Charter cable and 55 for Comcast/Xfinity's cable.
"Disenchantment