Dropped discount irks customer
The honeymoon must be over for Food City, Publix and Chattanooga.
I just noticed the other day that Food City did not give me my 5 percent senior discount, which was one of the reasons I shopped there.
Upon calling, I was notified that Food City stopped (no warning and no visible signs that I could see even though I get plenty of correspondence from them) because Publix also stopped offering the discount.
So I called Publix headquarters in Lakeland, Fla., and the customer care folks said it stopped mainly in the Tennessee area because Kroger stopped offering the discount and it had better ways of supporting communities (I guess seniors don’t spend enough money in their stores).