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Thursday, October 29, 2026Oct 29

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Toni Says: Who do I contact with a serious Medicare enrollment issue?

Toni,

On Nov. 6, when the government was still shut down, I turned in my Medicare enrollment forms signed by my employer to the local Social Security office. I never received anything from Social Security about being enrolled, so I went back to the office and found out that my paperwork was lost. I refiled a copy of the forms with Social Security about three weeks ago, and now my Social Security fun begins.

Now, I must fight Social Security because they are under the impression that I have waited past my eight-month window to enroll in Medicare Part B, which I did not. I am now receiving a Part B penalty. What a nightmare!

I remember reading a Toni Says Medicare article about asking a local congressional office for help with Social Security or governmental issues. Can you please explain what one should do to get help from your congressperson in appealing an inaccurate decision about Medicare from a local Social Security office/agent? Thanks, Toni.

— Nick from San Antonio, Texas