The Cleveland Utilities headquarters is in Cleveland, Tenn.CLEVELAND, Tenn. – Cleveland Utility officials have announced an initiative to give their customers the ability to monitor their own power consumption in real time and to receive emergency messages from the utility.
This week, the utility board voted 4-0 to approve a $55,000 software package that will give customers access to electric meter data. The system will feed off “smart meters” tied in with the utility’s automated metering infrastructure system.
“It will be a big help to customers who want to try to budget what they’re spending on energy,” general manager Tom Wheeler said.
Utility customers will be able to monitor their power consumption either by dollars spent or kilowatt hours used before each monthly bill, Wheeler said. The meter data can be viewed in real time, historical or trending modes, he said.
Customers also may set up their accounts to receive alerts by text or email once their electrical consumption reaches a certain number of budgeted kilowatt hours.