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Wednesday, November 11, 2026Nov 11

Cleveland Utilities surpasses 30,000 customers

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photo The Cleveland Utilities headquarters is in Cleveland, Tenn.

CLEVELAND, Tenn. – Cleveland Utilities achieved a number of benchmarks with its electric and water divisions in September.

At a recent meeting, utility officials announced the electric division surpassed servicing 30,000 customers for the first time and finished deploying its wireless meter program for those customers.

Meanwhile, the water division’s 10-year plan to reduce sewer overflows is about to launch its first major rehabilitation work.

Ken Webb, vice president of the financial division, called the push to 30,000 electricity customers a “milestone.” The official count at the end of August was 30,017 customers, up from July’s total of 29,673.

A few customers have expressed concern over the automated, or “smart,” meters, but those numbers have fallen since CU offered to allow them to pay $10 a month for manual inspections, officials said.