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Chattanooga Gas Company and Tennessee American Water have temporarily suspended service disconnections for nonpayment due to concerns that the coronavirus outbreak may cause financial hardship for customers impacted by employment changes or business slowdown.
Chattanooga Gas Company has temporarily suspended service disconnections until April 13 and the suspension will apply to both residential and commercial customers, according to a news release from the company.
“We understand that now, more than ever, our services play a critical role in our communities,” said Bryan Batson, president of Chattanooga Gas, in the release. “We stand with the Tennessee Public Utility Commission in our commitment to ensuring that every family and company in our community has the fuel they need to continue heating their homes, cooking their food, taking warm showers and running their businesses.”
As the company assesses a path to move forward, it’s offering the following programs and tools that can help customers take control of their energy bills: