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Wednesday, November 11, 2026Nov 11

Workforce trends and workplace values: What four BlueCross BlueShield of Tennessee leaders reveal

Photo by Courtney Cochran / BlueCross BlueShield of Tennessee employees Noelle Omer, Shonnie Scruggs, Shannon Clark and Sandra Mejia.
Photo by Courtney Cochran / BlueCross BlueShield of Tennessee employees Noelle Omer, Shonnie Scruggs, Shannon Clark and Sandra Mejia. Photo by Courtney Cochran / BlueCross BlueShield of Tennessee employees Noelle Omer, Shonnie Scruggs, Shannon Clark and Sandra Mejia.

Shonnie Scruggs, Baby Boomer

Senior HR Business Partner, BCBST

What’s one thing you wish other generations better understood about yours?

Showing up matters. It’s ok to get your work done smarter, but it doesn’t necessarily mean your day is done. Be open to learning some history of how we got to where we are versus dismissing the past. This reminds me of the old saying — if you don’t know your history, you are destined to make the same mistakes.

What have you learned from working with colleagues of other generations?