published Thursday, January 27th, 2011

Zoo critic fired from McKamey job for talking to press

  • photo
    The gate at the Chattanooga Zoo features zoo animals.
    Staff Photo by Angela Lewis

McKamey Center officials fired a former zookeeper Wednesday for speaking to the media about conditions at the Chattanooga Zoo at Warner Park, her former employer.

"I was told only Karen [Walsh] was allowed to talk to the media," said Deborah Bond, who took a job with McKamey when her city job ended after Chattanooga officials transferred operation of the zoo to Friends of the Zoo.

McKamey Executive Director Karen Walsh confirmed that Bond was fired for talking to the Chattanooga Times Free Press, but said it was the second time Bond had broken the rule. Walsh said McKamey policy states employees, other than her, may not talk to the media.

"Our name is out there. It's all over the Internet and all that stuff that we're attacking the zoo because the fact that she worked here was linked with her complaint," Walsh said. "I think because it was said that she was a McKamey employee that it seemed McKamey had some involvement in trying to do something to the zoo, and that's not the case at all."

McKamey is a nonprofit contracted by the city to run the animal shelter, just as Friends of the Zoo is contracted by the city to operate the zoo.

"We're getting commentary [in public forums] about how we're throwing our weight around in the community and trying to attack other animal organizations. ... We have no involvement with zoo animals."

Bond was quoted in Tuesday's newspaper about her concern for the seven zoo animals that have died in recent weeks.

"For me, that's too many animals in the course of a few weeks," she said in the newspaper article.

As for why the problems are occurring, Bond said she is hearing "two different sides of every story."

"I honestly don't know what to believe, but a lot of staff there now don't have prior experience with large animals," she told the newspaper.

On Wednesday, Bond was upbeat about her firing, although she said she does find it confusing.

Several days prior to talking to a reporter about the zoo -- as a former zoo employee -- a call to McKamey Center from a different Times Free Press reporter had been transferred to her, Bond said. A reporter was seeking information for a pet-care story.

After that story was published, Bond said she was counseled by a McKamey official that only Walsh could talk to reporters.

She said when another reporter called her a day or two later on her personal phone asking about the zoo, she thought it wouldn't be a problem. "I assumed [if it had nothing to do with Mc-Kamey] we were allowed to talk as concerned citizens to the media," she said. "But, you know, life goes on."

Bond, who went to work in the zoo's gift shop and as a zoo camp counselor right out of high school, said she plans to apply at other local and regional animal businesses.

"I was the lead keeper for the chimps for two years, a lead keeper for the South American [zoo] section for about three years and then a swing keeper [all over the zoo] for another two years," she said.

about Pam Sohn...

Pam Sohn has been reporting or editing Chattanooga news for 25 years. A Walden’s Ridge native, she began her journalism career with a 10-year stint at the Anniston (Ala.) Star. She came to the Chattanooga Times Free Press in 1999 after working at the Chattanooga Times for 14 years. She has been a city editor, Sunday editor, wire editor, projects team leader and assistant lifestyle editor. As a reporter, she also has covered the police, ...

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dave said...

I think they should ditch McKamey...Now that is a waste of taxpayers money! Get rid of all of them.

January 27, 2011 at 12:42 a.m.
fairmon said...


What did the employer do in this case that you think was illegal? Are you one of those that think an employer has no right to make and enforce work rules?

January 27, 2011 at 6:30 a.m.
dendod said...

If the lady had been witness to a public official being shot, would the "can't talk to the press rule" have still applied? I believe McKamey is just trying to cover their self because they know they have skeletons in their closet. Shame on McKamey. Where does Ron Littlefoot play in all this?

January 27, 2011 at 7:49 a.m.
dendod said...

If the lady had a child that was kidnapped, could she not talk to the press? McKamey is all about the money. I'd turn my dog loose before I would take it to them. Just another fancy "death camp" for dogs and cats that aren't wanted.

January 27, 2011 at 7:52 a.m.
mommyboots said...

I support Deborah 100%, and I applaud her for speaking out against the zoo! I've known her for a long time and it's about time that someone come forward about that place. I am proud of her for coming forward and saying something! Long live free speech!

January 27, 2011 at 7:58 a.m.
dao1980 said...

Not defending McKamey in the least. Critter fanaticals do more harm than good for animals in any instance.

However, you have to follow the rules (for the most part) to maintain any gainful employment. I know that's kind of a foreign idea to the slow kids.

And I think the "rule" was topical... ya know, pertaining to discussing a specific issue with the local media. But I do have to admit, the baby snatching comment gave me a good laugh.

January 27, 2011 at 8:08 a.m.
wa_native said...

I think the McKamey officials hire people just to fire them. I used to volunteer there, and the turnover was staggering. You never knew who would be at any station. The level of people quitting is high as well. I personally would blame their Director of Operations, Paula Hurn, for that. Employees there walk around on cracked egg shells.

January 27, 2011 at 8:31 a.m.
Allison12 said...

I support Deborah Bond 100%.

January 27, 2011 at 9:09 a.m.
keepergyrl102 said...

I agree, I too used to volunteer at McKamey and all the employees never ever spoke to us much at all. They all seemed as if talking about opinions and feelings where not allowed. Every week there was a new employee and a stream of employees that where fired. Again I don't know all the details because we volunteers where kept out of the loop, but I did notice the turnover rate seemed high. And it did seem like people are walking on egg shells there.

January 27, 2011 at 9:14 a.m.
MasterChefLen said...

With the city in bad financial condition, they should close the zoo and save the money. Atlanta, Birmingham, and Knoxville are close enough.

January 27, 2011 at 9:30 a.m.
jpo3136 said...

Another bogus "Internet firing." I support the employee. Free speech overrides any nonsense policy McKamey had in place.

Internet firings are a sign of poor management and leadership. They are a reflex response that does too much damage not only to the employee, but to the business itself.

What an embarrassing and angering blunder on McKamey's part.

As an alternate course of action, employers can do a lot better. Take a one week administrative suspension, for instance. Within a week, everyone would see whether or not there was any impact on the employer's public image. Most of time there's little or no impact.

In this case, the employer looks bad because of the firing.

Step into the 21st Century. People have their opinions and type them on the Internet. It's normal. Everyone has the right to free speech; and that means also that everyone is the press. Nondisclosure agreements are about protecting trade secrets, or in the case of national security, protecting lives from damage or loss. There's no such magnitude of concern here.

The McKamey shelter is the outsourcing company for animal control. They're in the animal jailing, killing and carcass disposal business. Their mission creates a negative public image, even though they are providing a service. The employee's statements don't have an impact which could worsen that image. For example, it's not as though her statements were about animals suffering during death; instead, her statements were generally directed towards desiring a good quality of life for living animals. Advocating expert care for animals has a higher, more positive, social standing than the inherently negative aspects of their core mission of being the outsourcing agent for animal control.

She just got fired for improving McKamey's public image.

Look at how ineffectual and unpersuasive the "designated" spokesman's remarks are, above. Was anyone persuaded by what the boss had to say? That's another example of ineffective management and leadership. They actually look tyrannical towards employees by overbearing them with a draconian policy.

Wrongful firing, poor workplace leadership practices, and a poor direct handling of the media: all on the part of McKamey Executive Director Karen Walsh.

Why are we paying these people to outsource our animal control needs when they treat employees this way?

Generating an increase in unemployment through draconian policies and management ineptitude is not an example of how we expect our tax dollars to be spent.

January 27, 2011 at 10:22 a.m.
keepergyrl102 said...

OMG!!! The Audit report was CRAZY! They still let Friends of the Zoo take over? And let Mrs. Long run it? I may not understand all the legal mumbo jumbo but it looks like she was taking an extra pay check from a not for profit organization, and using city funds and city employees for her not for profit organization!!!! All while Friends of the Zoo got to keep all the profit from sales and admission fees. NO WONDER THE CITY WAS LOOSING MONEY INVESTING IN THE ZOO!!! WOW this one really opened my eyes. Whew.....

January 27, 2011 at 11 a.m.
ChattGuy1 said...

I find it hard to believe that the City would just hand over the zoo to Friends of the Zoo without feeling confident that they could manage it. The zoo certainly wasn't much to brag about when the City did have full responsibility for it. Think back to what the zoo was like in the 80's. Things didn't really improve until Friends of the Zoo got involved.

January 27, 2011 at 11:51 a.m.
BOOBOO99 said...

The Last time i took my son to the zoo it looked run down and the animals dont look like they where taking care of properly..I think if an employee who cares about these animals should tell the public whats going on there..But she got fired because they didnt want her to tell the media about the zoo problems because they will lose money..They want Karen Walsh to do all the talking because she tells the media lies to make the Zoo look good...I dont think they should of fired her for telling the truth...I hope Karen Walsh sleeps good a night for hurting other people for her lies and shady ways.

January 27, 2011 at noon
PoorHank said...

McKamey has a clause that employees are not allowed to speak to the press; it's called a "nondisclosure agreement". This is normal of most companies. When she agreed to that, she gave up her right to speak to the press about animal and McKamey related issues. Nondisclosure agreements exist because McKamey probably does not want employees taking an official stance on sensitive issues on McKamey's behalf. She had every right to file formal complaints if she thought there were problems at the zoo. However, she should have used the proper channels to file complaints with the USDA, not the press. Maybe everyone should stop focusing on McKamey firing this woman (justly so), but on the issue that started this all....Hank's death. He will be missed, and I am very sorry that he passed away of natural causes (Cardiac tamponade, which, by the way, has nothing to do with zookeeper “neglect”).

I think this is classic case of a woman who wants to start drama, feel important, and capitalize off of Hank's death. Sorry Hank! Right now should be about you, not Deborah Bond.

January 27, 2011 at 12:12 p.m.
mommyboots said...

@PoorHank Deborah is one of my best friends and is the last person on earth to do something just to start drama. She's speaking up on behalf of the animals at the zoo that she took care of for years. I've heard stories about the zoo from people who worked there that absolutely appalled me. She's not capitalizing off of Hank's death, because his isn't the only one that's the issue here. If you knew Deborah you'd know that she loved those animals dearly and she's just trying to be an advocate for them. Don't talk badly about people when you know nothing about them.

January 27, 2011 at 12:24 p.m.
Allison12 said...

Now Karen, I mean "PoorHank" Silly, the employee may have signed a non disclosure not to speak about Mckamey, but she never signed an agreement not to talk abou the Zoo. She did in face only speak about the Zoo. Lets face it, you proceeded under the directive of the Worst Mayor Ever and fired this employee, that never violated the policy applicable to the her employment. Given the track record of the City in lawsuit, get the check book out baby. Everyone knows this admin. would not know the truth if it slapped um in the face.

January 27, 2011 at 12:27 p.m.
Uhave2bkidding said...

An earlier article clearly states that USDA received complaint reports from a source on January 14, at least a week before the passing of Hank. Any idiot can see that it's a coincidence that he should pass at the time that the previous deaths were brought to light. This whole situation can be looked at in many ways, but for the most part it all just builds on another. The media didn't know that Hank would pass away the day the news broke, but I will say I bet reporters figured it would be a good time to bring up the previous deaths while they had the publics attention. Somebody needs to look at it from the point of view that maybe Hank's passing brought attention additionally to the other lossed lives. For that we should remember Hank's passing as a a rememberance of not only him, but others. One animals is no more important than you or I, or any other animal. All the animals who have passed away deserve the same respect and mourning. So let us all mourn for them and save the ones that we still can!!

January 27, 2011 at 12:28 p.m.
keepergyrl102 said...

I may be reading into this all wrong but didnt the article say that a USDA report was filed for these claims way before Hank passed away? Jan 14th or something like that. I think that the media caught wind of it from that report and decided to use Hanks death as a time to get the word out. Its unfortunate timing I agree on that, but it seems like everyone is making it out to be just about Hank when the complaint was clearly filed before Hank passed away. An furthermore I am glad she got the word out about being fired I think its terrible that they did that to her for exercising her right of freedom of speech!!! Once again I think its not about her at all its about people's rights and about the animals who are now dead and cannot speak for themselves.

January 27, 2011 at 12:31 p.m.
BOOBOO99 said...

Good for you mommyboots...Your daughter did the right thing telling the public about the shady dealings going on at this Zoo..If Poorhanks approves of the mistreating of these animals she is a sicko too...For Example> If a employee at a nursing home saw other employees abusing patients and the management didnt do nothing about it...I would hope the employee would come forward to media about the abuse instead of covering it up like the Zoo does...Animals have feelings too..I hope more comes out about these thugs managing the zoo

January 27, 2011 at 12:33 p.m.
mommyboots said...

@BOOBOO99 oh, I'm not Deborah's mother! I'm just a good friend. But I agree, she absolutely did the right thing!!!!

January 27, 2011 at 12:37 p.m.
wa_native said...

Do you think Hank knew how much he was loved by the public? I am amazed. What a cool dude.

January 27, 2011 at 12:40 p.m.
ChattGuy1 said...

This whole situation has been very intriguing to watch over the last few days. I'll confess, we are members of the zoo and visit often. Given that, I just don't see how these alleged issues are accurate. If things were as bad as people are saying, I think we would have heard about this a long time ago. It's interesting to me how all of these former zoo employees are privy to such inside information. I'm just not buying it. We need some fact checking fast! Though I guess that wouldn't sell any newspapers, would it?

The sad thing is that Hank's memory is now tarnished by all this. It shouldn't have been this way.

January 27, 2011 at 12:57 p.m.
Allison12 said...

What about the other 6 animals that died during the month of December 2010. You people boo hoo over Hank's memory, and whine about someone report illegal conditions at the zoo during Hank's death. One question for you monkey huggers, did you love Hank more than the other 6 that died, and the Zoo Director will not release the UT autopsy about why these other 6 died?

January 27, 2011 at 1:11 p.m.
keepergyrl102 said...

Thats what I said, does no one care about the other animals that died?

January 27, 2011 at 1:34 p.m.
ChattGuy1 said...

I take offense to being called a "monkey hugger." We're just a normal family that likes to take our kids to the zoo. Simple as that.

All I'm saying is that this appears to be a one-sided story based on hearsay comments from people that don't work there. They certainly were not employed as recently as December 2010. How could they possibly know the exact circumstances of these recent deaths? Let's face it, zoos have living animals. Every animal at the zoo will die at some point. The timing of these recent deaths is purely a coincidence in my opinion.

To insinuate that the zoo is made up of a mean-spirited staff that knowingly and deliberately neglects its animals is completely absurd.

January 27, 2011 at 1:37 p.m.
Allison12 said...

Just askin, you love Hank but no mention of the 6 other animals that died during a 40 days period. Why can't the public look at the UT autopsy? The taxpayer own the zone, public record.

January 27, 2011 at 1:46 p.m.
mommyboots said...

@ChattGuy1 and others: As I said before, Deborah is a very close friend of mine. She is getting her facts and information from people who currently work at the zoo, but are too afraid to step forward for fear of losing their jobs. They want to speak out and bring these issues up but in light of recent events, they are understandably too afraid to step forward (This is coming directly from her).

January 27, 2011 at 1:53 p.m.
PoorHank said...

Chattguy - I completely agree. This whole issue has somehow turned into an anti-McKamey campaign, when it should be about the animals. I'm not saying that McKamey is perfect, but I think they were justified in firing Deborah Bond. And, I do know Deborah (I know her professionally), and I continue to back up my opinion, that this should be about Hank and the Zoo, not Deborah. If the zoo is doing something wrong (which I'm not defending, nor denying) then the proper channels should have be taken. Deborah should have contacted the appropriate federal agencies if she wanted to make a change for the zoo. Instead she contacted the Times Free Press to make allegations which have only spurred passion driven arguments, rather than a fact checking investigation. The USDA is taking this issue seriously, and she has managed to turn it into a circus of drama and gossip.

I hope that if there is any negligence on the zoo's part that the federal agencies take swift and appropriate measures. I don't want to see animals hurt or suffer any more than you. I'm actually a big advocate for animals, and I want to find out the facts just as much as the rest of you. But that's exactly what I want...facts, not drama.

January 27, 2011 at 1:58 p.m.
ChattGuy1 said...

Here's what was reported in today's paper in another article:

Robin Derryberry, spokeswoman for the zoo and a board member of the Friends of the Zoo, the organization that oversees the zoo, insists the reports will be released.

"As soon as the zoo receives the final necropsy reports, copies will be sent to you," Derryberry said. "The zoo has not received the final reports, only initial information at this point. As promised, the media will receive the complete reports as soon as the zoo receives them."

Harbison said the UT vet school's turnaround time for final report necropsies is several weeks.

"Our target is four to six weeks to have a final report out," she said. "Of course, some take months."

The preliminary report on Hank the chimp, who was found dead early Monday morning, indicates the 42-year-old ape suffered heart trouble, according to a Tuesday interview with Long and Mickey Myers, a veterinarian and board member of the Friends of the Zoo.

Myers said the preliminary results from the necropsies of two marmosets showed a hepatitis virus carried by mice. Four other zoo animals have died in recent weeks.

That doesn't sound like a massive cover up to me. In fact, it appears that the zoo doesn't even have the final reports yet. I agree that things need to be transparent, but let's at least give them a chance to review the actual findings before we start condemning them for it.

In no way do I feel like the other 6 animals are less important than Hank. I just don't like how his death was leveraged in this situation.

January 27, 2011 at 2:01 p.m.
harrystatel said...

What is Robin Derryberry Public Relations costing? You mean there's no one at the zoo who can talk or write-that it takes a PR firm to sit and spin? Who's paying her?

Is Robin Derryberry Public Relations and Albert Waterhouse Public Relations a brother and sister act?

If Waterhouse came up with a raccoon coat for a failed recycling campaign for $100,000.00 what will Derryberry develop? Zoo rugs from deceased animals?

Your tax dollars at work (just kidding about the work).

January 27, 2011 at 2:17 p.m.
1kitty1 said...

Wow OK, this is Deborah Bond I had no idea this craziness was happening (referring to comments)! To set it straight for you people who have no idea what is happening, I was contacted by Times Free Press because another former employee gave them my number because that former employee filed a complaint with USDA and Times Free Press and heard from numerous employees that are presently working at the zoo that something needed to be done soon because all the animals are sick or dying. I did not call them. And also, I was just 1 of the 4 people who sent complaints in to the USDA asking them to check things out I cant speak for the other people who sent their complaints in. I dont want this to be about me, I cant believe people are even concerned with this crap right now and not about the animals!!!! Oh, well I tried...... And again my original complaint to USDA was over a week ago not right before Hank passed away. And the original person who contacted the Times told me they contacted them weeks ago!!! This means that this info was prob sitting on their desks waiting for the time to bring it to peoples attention. Unfortunately they chose to bring it to peoples attention when Hank passed away.

January 27, 2011 at 2:29 p.m.
Allison12 said...

Well Ms. Bond, there are only two Poor Hank and Chattguy1 pitching this silly notion, that no one is allowed to complain about illegal condition. Make absolutely no apologies to these people, and you owe no one an explanation. I want these folks to answer Harry Statel question about why the Zoo is paying a Professional Spin PR firm, seem like a waste of money. Then, why Darde Long put the nix on the TFP seeing the preliminary reports produced by UT that determines why the animals died. I also want to know why a City employee was taking a quarterly bonus for doing her city job. Explain that audit.

January 27, 2011 at 3:06 p.m.
1kitty1 said...

Just to clarify, I got told that I need to make this statement to avoid confusion. This is not Deborah Bond, this is a friend of hers that posted that comment above to help defend her. But Deborah just called and told me that she is just fine and doesn't need my assistance. So that is all I am going to say about this whole situation, you are on your own Debbie, good luck.

January 27, 2011 at 4:55 p.m.
BOOBOO99 said...

1kitty1 pretending to be Debbie Bond...I think its Karen Walsh writing these comments.

January 27, 2011 at 5:12 p.m.
USAthebestJESUS said...

since when did nazi socialists take over the zoo? only in obama's america. this is a sad day for gorillas and lovers of liberty and justic.

January 27, 2011 at 5:50 p.m.
PoorHank said...

I'm pretty sure Karen Walsh has better things to do that sit around and type comments on a forum all day. I'm sure if she's going to comment, it will be formal.

By the way, this isn't Karen Walsh.

January 27, 2011 at 6:32 p.m.
peterwilson21 said...

I'm sure that Karen Walsh thought that talking about a situation she has some expertise in and that her concern for the animals at the zoo might be looked into, which had nothing to do with Mckamey animal shelter her current employer. Mckamey is coming across as the censorship for the community, or maybe Mckamey wants to go behind the scenes and develop a case to shut down the zoo like they tried too do with other animal organizations in town. McKamy was also tried to impose their standards on the local community by saying that all dogs shall be in a 10 foot by 10 foot pen, and proceeded to give the name and telephone number of a contractor who would do the work. In business this is called collusion. I propose a boy-cot of McKamy animal shelter.

January 27, 2011 at 7:57 p.m.
HelpfulHints said...

Regardless of your disdain for McKamey, love for Deborah, or anything in between, the whole point of this is that she knowingly broke a rule twice. Her employer has a set of rules (you don't have to agree with them personally), that Deborah agreed to when she accepted her position. She then chose to not follow one of the rules, and was disciplined. We all have rules we have to follow at our jobs. We can all choose not to follow those rules, but then we have to be adults and live with the consequences whether or not we like them.

I work at a job with the same policy about the owner/director/CEO/designated media person being the only one that is allowed to speak to reporters. I've received media calls (even from the TFP) directly on my line/cell phone and instead of assuming that I can answer those questions because they called/were transferred to me directly, I politely say that I'll have to check with my boss first, but would be happy to return the call myself or have my boss call them back. These calls have even had nothing to do with my job or company itself, but yet, instead of assuming I can answer, I talk to my boss first since I would be identified as an employee of my company. Everyone wins that way, and I still have a job.

I'm sorry Deborah is jobless, but I'm sure that several of the people commenting on these boards in her defense are business owners and would be happy to offer her a position.

January 27, 2011 at 10:14 p.m.
Allison12 said...

WOW PAM SOHN! This was a popular article. I have been reading your work since the old TDEC days. Keep up the great work, and I cannot wait for the next thread.

January 27, 2011 at 10:34 p.m.
SavartiTN said...

HANKSFRIEND, a lot of people have the misconception that McKamey is a NO KILL shelter...they are not. Their KILL statistics are posted on their website although it looks like they stopped the stats after July 2010.

January 27, 2011 at 11:22 p.m.
fairmon said...

The fact zoo's exist is animal cruelty. We love them so much we imprison and gawk at them, use them for viewing pleasure. Does it ease one's conscience to say and pretend it is for educational purposes? What crime are they being incarcerated for? If they could talk would they be likely to say give me liberty or give me death?

I object to any tax money being spent to do anything other than capture and euthenize stray dogs and cats. People that care about them should make sure they are cared for and not running lose crapping in other peoples yards and irritating people with their incessant barking, climbing on cars and other things owners seem to think are OK.

You don't like the owners rules then quit or get your own place and be the owner with owner responsibilities and risk. No objection to sweet Deb's actions and her perception that animals at the zoo are not cared for. it may be a rediculous policy but it is the policy, the employee knew the policy and chose to ignore it, for the greater good I am sure.

January 28, 2011 at 1:09 a.m.
fftspam said...

LOL.. The TFP running this is a sure sign that they are trying to attract the 'single women who live with cats' demographic.

January 28, 2011 at 1:11 a.m.
moonpie said...

The McKamey policy is likely in place to avoid confusion and inaccuracy and to limit comments which would be detrimental to their organization.

In enforcing this policy, they have done themselves a greater harm.

McKamey has earned this bad publicity by inappropriately applying a policy to a free speech issue that a citizen was making about the zoo. The firing would be appropriate if the comments were made on behalf of McKamey.

It has to make me wonder how many other bad judgements are made at McKamey.

January 28, 2011 at 6:20 a.m.
USAthebestJESUS said...

socialist nazi's may have taken over the zoo, but our dear martyr frank is now in jesus's loving arms.

January 28, 2011 at 6:05 p.m.
USAthebestJESUS said...

i obviously meant to say hank. we love hank and will never forget him.

January 28, 2011 at 6:05 p.m.
USAthebestJESUS said...

also, my friend ricky told me that they were performing third trimester abortions at the zoo sometimes. abortion is murder. even when it is animals.

January 28, 2011 at 6:08 p.m.
fairmon said...

Love them enough to let them go. If they love you they will come back. This may be true with those incarcerated animals in a zoo. What gives people the right to cage animals for entertaining those who go view them?

What is the justification for spending any tax revenue on having a zoo? Those that are zoo fans should be willing to fund it with donations and fees when visiting. Not enough interest to do that means the majority don't support or condone the incarceration of wild animals. Would those that use education as justification also incarcerate those human ethnicities they and their off spring are not likely to ever see? I hope not but I do wonder. In today's world of videos, travlogues and other means of seeing and learning about wild animals and their habits there is no justification for having animals confined to a zoo.

January 29, 2011 at 11:18 a.m.
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