5 Star Offers The Very Best In Home Care

A home is where lives are built, memories are made, and it's the one place that offers a significant level of comfort unlike any place else in a person's life. This truth forms the foundation of 5 Star Home Care.

Kenny Higdon, owner of 5 Star Home Care, with Luther Masingill

The state licensed home care provider offers nonmedical personal care, assistance and companionship for clients to help them maintain their independence and be able to stay in their homes. Services offered include everything from meal preparation and errand running to laundry and personal care.

"Home: there's no place quite like it," said Kenny Higdon President of 5 Star of the company's slogan.

"That's the main reason why people choose us. No place offers more comfort than your own home."

Care levels range from having someone in the home for minor assistance and companionship a few hours a week to 24/7 care with more assistance from caregivers. 5 Star also has caregivers qualified to help clients with Alzheimer's, dementia and Parkinson's disease.

Care plans are customized and tailored to each client's needs, according to Higdon. Continuous care is provided in any situation to maintain quality companionship and build solid relationships between clients and caregivers.

After initial contact, Mr Higdon visits potential clients and their family at home to find out about their lifestyle, their personality and what they need in terms of care and service. The client is matched with a caregiver accordingly who best meets their needs and meshes well with their personality.

"All our caregivers are screened, trained, bonded, insured and supervised by 5 Star," Higdon said. "Most of our caregivers are certified nursing assistants."

To qualify, all caregivers must have one year of managed experience in the field and pass rigorous background checks. Higdon said that they only hire caregivers who truly care about their clients and want to be in the business of helping people.

"What sets us apart from others in this field is that everyone from me to our sales staff to our schedulers and caregivers treats every one of our clients with ethics and dignity," Higdon said. "We treat them like our own family."

"You can call our office number after hours, and you will always talk with someone on our team,"
said scheduling coordinator Richard Williams. "It's never an answering service, and we are there to help with whatever the case might be." Williams gave the example of a grandmother having emergency surgery and needing someone to sit with her in the hospital at 2 a.m. "You can call me, and we will find someone to come and help even at 2 a.m.," he said.

5 Star Home Care provides professional, comprehensive home care to people who need help performing day-to-day activities. They assist individuals living with a disability, recovering
from an injury or illness, or facing daily challenges that come with aging. They are set up to work in the home, or at assisted living facilities, hospitals or nursing homes.