During that surprise winter storm, Hamilton County Emergency Medical Service implemented their winter weather protocol, calling in additional personnel and supervisors. One of those responders, Lt. Scott Powell, while reporting for duty in his personal vehicle, responded to a stranded motorist's call for help. Trapped on the side of Big Ridge Road was a pregnant mother with two children in her vehicle. Lt. Powell, although not yet at his duty station, quickly calmed the frantic mother, reassured her crying children, and assisted her in moving her vehicle to a safe location out of the ice and snow at the bottom of the ridge. One week later, Lt. Powell received a hand-written thank you letter from one of the children in the car, a 4-year-old, who thanked him for "saving her whole family." Lt. Powell's actions, which he describes as another day at the office, are commendable.
Amy E. Maxwell, Hamilton County Government Emergency Services