Consumer Reports rates EPB as best cable TV provider in the country

Service technician Stacy Mann winds together a newly installed fiber optic cable during an EPB installation at CityGreen Apartments on Friday, Jan. 15, 2016, in Chattanooga, Tenn.
photo A network operations technician works in EPB's state-of-the-art Distribution Center designed to compliment the citywide Smart Grid and fiber optic network.

EPB Fiber was rated as the best television service provider and the fourth best internet provider among all cable companies in the country, according to Consumer Reports magazine.

The Chattanooga municipal utility earned top ratings among Consumer Reports readers in an industry where most major cable TV providers received poor grades from consumers.

Jim Wilcox, senior electronics editor at Consumer Reports, said EPB Fiber and Google Fiber - both fiber optic networks offering gigabit-per-second internet speed - were the standouts in an industry otherwise disliked by many of its users. Both EPB and Google Fiber earned high scores for overall satisfaction, reliability and equipment, and were the only two of the more than 30 providers in the ratings to get better than the lowest score for value.

Wilcox