Westgate resort and water park is a gateway to fun in Gatlinburg, Tennessee

Photo by Anne Braly / Westgate's rooms and suites climb the side of a mountain. A shuttle service offers access to all activities from bottom to top.
Photo by Anne Braly / Westgate's rooms and suites climb the side of a mountain. A shuttle service offers access to all activities from bottom to top.

GATLINBURG, Tenn. — The sprawling campus of Westgate Smoky Mountain Resort & Water Park is a marvel to behold, a village of accommodations nestled up and down the mountain.

Its more than 1,200 units range from typical hotel rooms and one-bedroom suites with complete kitchens to four-bedroom, apartment-style accommodations, making it one of the largest of the premiere resorts in Gatlinburg and nearby Pigeon Forge.

(READ MORE: HeartSong, an ode to the Smokies, joins DreamMore as second lodge at Dollywood in Pigeon Forge)

Westgate started with five cabins in 2000, with plans to expand on the 700-acre property until the Gatlinburg fires of 2016 destroyed more than 80% of the resort. The rebuild started immediately and was completed in 2020. But work hasn't stopped. Another building will open with more suites by summer with another in the works, along with a new pool, greenspace and an amphitheater for outdoor entertaining.

(READ MORE: Gatlinburg hotels, homes destroyed in fires)

At the highest point, the suites are at an elevation of 1,750 feet with commanding views of the Smoky Mountains. Guests can enjoy a glass of wine in the afternoon or sip their morning coffee from a rocking chair on the balcony. The higher the unit, the better the view, and the resort shuttle will transport guests to and fro within the resort.

There are a few things about this property that distinguish it from other resorts in the South.

For starters, the water park is the largest indoor water feature of its kind in the South. Next, it's the only resort in the boundaries of the Great Smoky Mountains National Park. And, finally, its primary restaurant, Southern Comfort, is the only one in America to have a partnership with the Southern Comfort whiskey brand.

Unlike other resorts in the area, Westgate offers off-property excursions, kind of like a cruise ship on land, from river rafting to moonshine tastings at Ole Smoky Moonshine, haunted ghost tours and guided trips into the Smokies.

On-site, an activities director keeps guests busy with arts and crafts activities, such as candle-making, lip balm making, canvas painting and archery. New this year are ax throwing and mining for semiprecious gems.

"And not all resorts have a zip line and mini golf, plus an arcade/redemption center," says Dale McFarland, area general manager. "We are always looking to elevate our guest experiences."


DINING AT WESTGATE (AND BEYOND)

Southern Comfort is the perfect name for Westgate's primary restaurant. This Southern-style eatery is all about comfort foods — from biscuits and gravy at breakfast to shrimp and creamy grits at dinner.

The restaurant is directly off the lobby, and on a cool mountain morning or evening, twin fireplaces in the dining area are surrounded by upholstered chairs and sofas, adding to the comfort level. The decor brings on a wonderful mountain atmosphere with a natural wood ceiling and rafters along with floor-to-ceiling windows overlooking Mother Nature's handiwork.

The resort also has a mini market where you can pick up easy foods to go or take back to your suite to have a quick meal if you don't feel like going out.

But if you do go out and want to go beyond the Westgate campus, Gatlinburg has too many restaurants to count.

Three of note are:

The Greenbrier, where you can get some of the best steaks to be had in the area. They are aged in-house and come in the form of fillets, rib-eyes, strips and a mouthwatering beef Wellington.

The resort is just a stone's throw from Pigeon Forge, where lovers of German food can find Wild Bear Tavern and its selection of schnitzel, bratwurst and apfelstrudel on the menu, alongside chicken and waffles and Black Forest pancakes. And that's just for breakfast. Expect the same level of excellent German and comfort foods along with a nice selection of beers and cocktails for lunch and dinner.

You'll need to buy a lift ticket to get to Clifftop high up on the mountain at Anakeesta. If you've never been to this microcosm of food and fun, you're in for a treat. With its incredible 360-degree views of the Smokies, Clifftop is the place for seafood, steaks and all kinds of comfort foods. You'll build up a hunger on the mountain coaster and zip line. After the sun goes down, the new Astra Lumina lights up the mountainside with a spectacular display of music and lights on a trail that takes you on a wander of wonder.

RELAX AND REJUVENATE

Full-service resorts have full-service salons, and Westgate has Serenity Spa (make reservations at SerenityByWestgate.com).

There's no need to be a guest at the resort. Spa services are open to all and include facials, manicures, pedicures, massages and other body treatments. When the kids have had their fun at the waterpark and all that Gatlinburg has to offer, it's the adults' turn to treat themselves.

WATER WORLDS

Jump, twist, slip and splash around a menagerie of slides, tubes and waterfalls at Westgate's Wild Bear Falls Water Park. It's 300,000 square feet of fun and totally enclosed, making it possible to enjoy the park even when the weather outside is not so pleasant. Admission is included for resort guests; those staying off-property may purchase one-day admission tickets for $35.

When the kids get hungry, there's a restaurant upstairs, the Roaring Fork Snack Bar, serving nachos, pizza, sandwiches, burgers and salads.

The resort has two outdoor pools, which are heated during the colder months. The Mountain View Pool is on the lower level near the mini mart and restaurants. The Mountain Top Pool offers a pool bar with snacks and drinks during the warmer months (late May through early October), or you can order a pizza and have it delivered poolside. The Smoke House Express is set to open in mid-May as well. Plus, there's a large hot tub with mountain views where you can get a good soak after a day on the trail or a round of mini golf with the kids.

If you're seeking water in a more natural setting, you don't have to go far to find a waterfall in the mountains surrounding Gatlinburg. Go online to gatlinburg.com to find the right outing, depending on your level of endurance, as trails vary from easy to difficult. Remember to wear sturdy shoes to experience the jaw-dropping beauty of these nature trails.

(READ MORE: The best spring hikes in the Smokies)

Word to the wise: Pay for parking online in advance. On busy weekends, the falls get busy, and parking places may be hard to find.

FOR MORE INFORMATION

Westgate Smoky Mountain Resort & Water Park is at 915 Westgate Resorts Road in Gatlinburg. At press time, a three-night stay was advertised from $99 (standard price, $646). Find out more at westgateresorts.com (follow the links to resort locations), or call 1-800-673-1867.

Contact Anne Braly at abraly@timesfreepress.com or annebraly.com.

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