Chattanoogans now can use 311 for bulk trash pickups

Staff Photo by Robin Rudd / A Chattanooga Public Works employee operates a brush truck to remove debris on Davidson Road in East Brainerd in 2021. Starting April 1, Chattanooga residents can use 311 to request bulk trash pickup.
Staff Photo by Robin Rudd / A Chattanooga Public Works employee operates a brush truck to remove debris on Davidson Road in East Brainerd in 2021. Starting April 1, Chattanooga residents can use 311 to request bulk trash pickup.

The Chattanooga Department of Public Works is moving to a service request system for bulk trash pickup starting April 1, according to a news release from the city.

Residents can call 311, email 311@chattanooga.gov or use the 311 app to schedule a trash pickup. Previously, a rotating calendar schedule was used for pickups, leading to bulk items being left on curbs for days or sometimes weeks at a time, according to the release.

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"Forcing residents to rely on an online schedule to have their trash picked up was a major inconvenience for them — and we received complaints that long periods without service was not good for neighborhoods," Ross Pitcairn, administrator for the Department of Public Works, said in the release. "These adjustments will improve services in every neighborhood in Chattanooga and make for a much more efficient process for our employees."

— Compiled by Cameron McKeon

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